REFUND POLICY

Change of Mind

Calcha Comics does not accept returns or provide refunds for change of mind. By placing an order, the buyer is committing to purchase all the items selected. The customer is responsible to read the full description of the items purchased and to make inquiries prior to completing checkout. Calcha Comics will not accept returns for these errors.

Discount Codes

All discount and coupon codes must be entered by the buyer prior to placing an order. Codes cannot be added after purchase, and orders will not be refunded if a code was not entered prior to purchase.

Damages

Comics are screened for damage/defects upon arrival from the printers, and ship comics in a condition that will grade at 9.2 or higher (unless specifically indicated in the title or description). Calcha Comics does not accept returns on product purchased unless the product contains printing damage that will result in a lower grade. If a buyer wishes to return a product, they must first contact Calcha Comics at calchacomics@gmail.com or through the contact tab and provide photos showing the area of concern, as well as photos of the packaging.

Calcha Comics does not accept returns for items with minor imperfections such as small dents, creasing or shelf wear that will still grade 9.2 or higher.

In order to be eligible for a refund, the buyer must return the product at their expense within seven calendar days of receipt. The product must be returned in the same condition in which it arrived, and undamaged in any way.

After the item is received, it will be inspected to ensure it is still in good condition. If it is, the cost (not including shipping) will be refunded. If the product is damaged in any way, or if the return process has been initiated after the maximum time has passed, the item will not be eligible for a refund.

For more information, please contact calchacomics@gmail.com

Shipping Damage

The procedure is the same as outlined in Printing Damage (above).